Our work

ISWAN for Seafarers app

ISWAN has joined forces with The Shipowners’ Club to launch ISWAN for Seafarers, a new mobile app which offers offline access to ISWAN's 24-hour helplines and resources for seafarers.

No internet connection needed

The app does not use data when open and seafarers can access support and resources at any time while at sea or ashore.

Instant access to 24-hour help and support

Via the touch of a button in the app, seafarers can contact one of ISWAN's free, confidential, international helplines: SeafarerHelp (for all seafarers and their families) and Yacht Crew Help (for professional yacht crew).

Useful information and resources specifically for seafarers

...including ISWAN’s self-help health materials, access to ISWAN’s Seafarer Centre Directory, and guidance on topics such as contract issues, abandonment, and bullying and harassment.

Latest news and articles

The app features a blog containing recent articles on seafarers' welfare-related news and topics, which can be refreshed when an internet connection is available.

Feedback from seafarers

Seafarers who have used the ISWAN for Seafarers app* have said:

‘…all of the necessary information readily available in one app! If I ever need help again, I'll go straight to this app’

‘…any seafarer can now seek assistance without involving anyone on the ship’

‘very user friendly’

‘I liked everything about the app and I would definitely recommend it to others’

*We contacted a small group of seafarers who tested the ISWAN for Seafarers app while it was in the final stages of development.

**Download the ISWAN for Seafarers app via Google Play or the App Store**

What do you think of this app? Is there anything we could improve, or have you spotted something that isn’t working properly? Please send your feedback to iswan@iswan.org.uk.