This fund is currently suspended. We understand this is very difficult time for many families and we apologise for the delay.

If you have already submitted an application, please be aware that this does not guarantee the requested funds will be granted. We are unable to respond to follow-up enquiries or unsuccessful applications, but those whose applications have been approved will receive a message from ISWAN and information from ShipMoney on how to access the funds.

For any further support, seafarers and their family members can contact our SeafarerHelp team at any time, 24 hours a day, using the contact details at

A seafarer and his family who received a grant from the ISWAN Hardship Fund during the COVID-19 pandemic

The ISWAN Hardship Fund is a small grants fund for Filipino seafarers and their families with a financial need. It is designed to provide one-time financial grants to seafarers in need, which could include medical or educational support of up to US$500. The fund is made possible by international maritime payment solutions provider ShipMoney, through their programme, ShipMoney Cares.


  1. The applicant must be able to prove they are a seafarer or a member of a seafarer’s immediate family (parent, spouse, child or sibling) by submission of the following documentation: Passport/ID card, seaman’s book.
  2. The seafarer or their family must be able to demonstrate some form of hardship that impacts on their livelihood/income, e.g. medical, education, livelihood
  3. All other sources of funding have been investigated before an application is made
  4. The maximum of US$500 can be administered
  5. A seafarer or their family member can only receive one grant in a calendar year

Relief Fund Stories

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We are grateful to our main funders for their continued support: